Four displacement domains mapped against signal threshold and proximity to displacement. Physical AI emerges as a fourth domain below the digital frontier. Click any workflow dot to explore.
ROIC multiple vs. investment horizon. Bubble size = confidence level. Priority zone: top-left — high returns, short timelines. Revenue Intelligence shown separately — different equation (revenue amplification, not cost reduction).
Automate nowBuild & defendRevenue intelligenceProtect / Physical AI
Revenue Intelligence ROIC multiples are multiplicative on revenue base. Physical AI horizon reflects compliant-hardware structured tasks only (CaP-X 2026). Strategic M&A excluded — human judgment non-substitutable at current capability levels.
* Pick-and-place: compliance-dependent (CaP-X 2026). Cross-embodiment validation required. Revenue Intelligence ROIC is multiplicative on revenue base. All figures indicative.
Workflow
Domain
Comp. depth
Training coverage
Best architecture
Data readiness
Key constraint
DIGITAL KNOWLEDGE WORK
Data entry / ETL
Automate now
Low
Very high
SLM / standard LLM
Ready
None significant
Invoice & AP
Automate now
Low
High
Standard LLM / SLM
Ready
None significant
Tier 1 support
Automate now
Low–med
High
LLM + RAG agent
Mostly ready
Escalation path design
Compliance monitoring
Build & defend
Medium
Medium
Multi-agent + SLM
Partial — curate
Regulatory corpus quality
Contract analysis
Build & defend
Med–high
Medium
Multi-agent + domain SLM
Partial — curate
Proprietary contract corpus
REVENUE INTELLIGENCE
Pipeline forecasting
Deploy now
Low
High
Analytical AI + LLM
CRM data required
CRM hygiene first
Lead scoring
Deploy now
Low
Very high
Analytical AI / ML
Ready if CRM clean
Signal data completeness
Churn prediction
Deploy now
Low–med
High
Analytical AI + LLM alerts
Usage + product data
Product telemetry integration
Strategic pricing
Build & defend
High
Medium
Multi-agent + HITL
Partial
Jagged frontier — HITL mandatory
MANUFACTURING ROBOTICS
Vision inspection (T1)
Pilot now
Low
High
Vision AI / VLA (edge SLM)
Labeled defect images
Camera + lighting calibration
Pick-and-place (T1)
Pilot now
Low–med
Medium
CaP-RL 7B (Hymba-class edge)
Sim task data required
Compliant hardware required
Semi-structured assembly (T2)
Build toward
High
Medium
CaP-Agent0 class
Build sim env now
Sim-to-real gap unresolved
General flex mfg (T3)
Monitor
Very high
Low
Successor architecture TBD
Identify & protect IP
Architecture regime question
Workflow
Domain
Error consequence
Reversibility
Frontier position
Governance required
DIGITAL KNOWLEDGE WORK
Data entry / ETL
Automate now
Low — recoverable
Fully reversible
Well inside frontier
Spot-check sampling protocol
Tier 1 support
Automate now
Medium — brand
Moderate
Inside frontier
Human escalation always available
Compliance monitoring
Build & defend
High — regulatory
Difficult
At boundary
Expert review all outputs — mandatory
Contract analysis
Build & defend
High — legal
Difficult
At boundary
Lawyer review all outputs — mandatory
REVENUE INTELLIGENCE — asymmetric risk
Lead scoring
Deploy now
Low — missed leads
Fully reversible
Inside frontier
Monitor conversion rates monthly
Pipeline forecasting
Deploy now
Medium — board reporting
Partially reversible
Inside frontier
CFO reviews AI-generated forecast
Pricing optimization
Build & defend
High — margin erosion
Difficult on signed deals
At boundary
Senior commercial approval on all outputs
Strategic pricing
Build & defend
Very high
Largely irreversible
Outside frontier risk
C-suite authority — AI as input only
MANUFACTURING ROBOTICS — physical risk overlay
Vision inspection (T1)
Pilot now
Medium — missed defects
Moderate (recall)
Inside frontier
Statistical sampling; dual-mode fallback
Pick-and-place (T1)
Pilot now
High — hardware safety
Physical damage risk
At boundary
Human override always present; compliant hw only
Semi-structured assembly (T2)
Build toward
High — product + safety
Difficult
Approaching collapse
Not deployable at production scale yet
General flex mfg (T3)
Monitor
Very high
Irreversible scenarios
Outside current frontier
No production deployment justified
MIT Sloan six pre-conditions — score before any deployment commitment
Business problem defined
Target workflows identified, subproblems decomposed, AI solution matched to each. Not "AI everywhere" — specific displacement cases with economic rationale.
Data is AI-ready
Datasets complete, governed, and curated. Quality scoring applied (perplexity pruning). Proprietary data identified and protected from unauthorized model training.
Workforce configured for the frontier
Employees know which tasks are inside vs. outside the jagged frontier. Senior judgment governs consequential outputs — not junior AI fluency.
Workflows have been redesigned
Not AI added to existing workflows. The workflow itself rebuilt around AI capabilities. Single largest EBIT driver — McKinsey regression across 25 attributes.
KPIs defined and tracked
Well-defined KPIs including error rate, throughput, cost-per-cycle, and human override rate. McKinsey: most strongly correlated with EBIT impact at larger organizations.
CEO / board governance in place
AI governance at C-suite and board level, not delegated to IT. Delegating implementation to IT is "a recipe for failure" — McKinsey. This is transformation, not technology deployment.
Score: 0 / 6 pre-conditions met
Kahneman two-tier AI strategy — fast experiments feed slow strategy
Fast tier · now → 6 months
Run pilots in "Automate Now" quadrant. Deploy in highest-volume, lowest-signal-threshold workflows. Include Revenue Intelligence (CRM hygiene, lead scoring, pipeline forecasting) — these return fastest. Measure error rates, cost-per-cycle, and throughput. Capture data on what works.
Slow tier · now → 18 months
Build data curation infrastructure. Define proprietary data assets in "Build & Defend" workflows. Establish governance architecture. Design workforce configuration for the jagged frontier. Set ROIC targets and KPI framework. Begin manufacturing robotics Tier 1 pilots where physical workflows qualify.
Capital allocation decision · board level
Sequence investment across four domains using the ROIC waterfall. Prioritize Revenue Intelligence early — different equation, faster returns. Physical AI pilots 2026–2027 for compliant-hardware structured tasks. Tier 2 manufacturing investment in 2027–2028. Reserve architectural regime decisions for 2028 planning cycle.